Policies
Our policy and commitment Independence, impartialty and integrity
- Ensuring that, in order to increase customer satisfaction, the needs of the client are identified and satisfied.
- Continuous evaluation of our system processes’ performance, including measurement where necessary.
- Complying with all applicable legal and other requirements to which the company subscribes.
- Establishing yearly goals at pertinent levels and functions to ensure our policy is implemented effectively.
- Determining, evaluating and monitoring the necessary competence for personnel performing work affecting conformity to service requirements. This competency based on the basis of appropriate education, training, skills and experience.
- Communicating and making this policy available and aware for all employees and functions at all levels.
- Reviewing periodically this policy to ensure its suitability and implementation at all levels and functions.
- To provide the finest possible service that is impartial, independent, fair, competitively priced, and of the highest integrity.
Validation Process
The Group’s personnel must uphold integrity and honesty in all of their interactions, and compliance with local, national, and international regulations is one of the company’s main business goals. Risk management and internal controls are the purpose of FCC Company, insuring the integrity and validity of reports and certificates that we deliver to clients, accreditation organizations, authorities, partners and other stakeholders.
